IT Apprenticeship

Are you eager to begin your career in IT and looking for a fantastic, supportive employer? Please keep reading!

Baltic Apprenticeships are now in partnership with Autotech Group. Since 2010 they have been leading change in the UK automotive aftermarket. Tackling personnel and skills' shortages, easing training bottlenecks and using their unique industry know-how to support the entire staffing lifecycle. Offering a very well-rounded IT role, this is an opportunity that will not be round for long, apply now if you’re interested!

In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• The IT Executive at Autotech Group plays an important role in assisting the IT & Systems Manager, and wider IT team, in continually improving & maintaining the company's technology infrastructure to support its business operations and strategic goals.
• This role involves ensuring the reliable performance, security, and scalability of the company's IT systems.
• The IT Executive is responsible for providing support including but not limited to; onboarding of new users, troubleshooting hardware and software issues, assisting with the maintenance, configuration, and reliable operation of computer systems.
• Additionally, the role requires collaborating with other departments to understand key functions of the business and how systems and software is used day-to-day.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• £16,500 per annum
• Monday to Friday 9am – 5pm
• 25 days holidays plus bank holidays

Desired Qualities, Skills and Knowledge:

• Grade 4 in Maths and 5 in English is essential for this role
• Proficiency in Windows operating systems. 
• Basic knowledge of network protocols, hardware, and configurations. 
• Basic familiarity with virtualisation and cloud services (e.g. M365). 
• Excellent problem-solving and analytical skills. 
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team. 
• Detail-oriented with a focus on accuracy and quality. 
• Experience with CRM systems

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.