IT Apprenticeship

Are you eager to kickstart your career in IT and looking for a fantastic, supportive employer? Look no further!

Baltic Apprenticeships is excited to partner with Altius Group, a market leader in business sales transactions for corporate enterprises. With over 40 years of experience and a reputation for excellence, Altius Group specializes in providing tailored solutions to clients through deep market knowledge and cutting-edge technology. As part of a trusted network of boutique business brokers, they offer unparalleled expertise in helping businesses grow, sell, or expand, consistently exceeding client expectations.

This is an exciting opportunity to join Altius Group in a well-rounded IT role while working towards your Level 3 IT Support Apprenticeship, delivered by the expert team at Baltic Apprenticeships. Don’t miss your chance to be part of this industry-leading company—apply today!

A Typical Day in the Job:

• To administer and maintain the network infrastructure and servers on a day-to-day basis including hardware maintenance, cabling, communications and performance issues of PC’s, laptops, servers, NAS boxes, printers, scanners, mobiles, tablets, etc
• To maintain the Microsoft 365 and SharePoint systems including allocating permissions and access to drives as required
• To maintain, support and develop all company business systems, including network devices, firewalls, routers and switches
• To monitor antivirus and firewall services, reporting irregularities as required
• Setting up PC’s and laptops for users, including setting up software, mailboxes, shared drives, etc
•  Onboarding / offboarding and delivering new user IT inductions training for both PC and laptop users
• Provide first line of support to respond to end user IT requests, queries and faults, and resolve in a timely manner, using email, in-person, ticketing systems and RMM software

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• £16,000 per annum
• Monday – Friday 8:45-5:15
• 22 days annual leave plus bank holidays
• Life insurance after 6 month
• Dress down Friday
• Wider Wallet discount scheme
• Canteen areas with free tea and coffee

Desired Qualities, Skills and Knowledge:

• Grade 4 in Maths and 5 in English is essential for this role
• A keen interest in IT
• Prepared to work individually as well as in a team
• Proactive
• Strong personality

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.