IT Apprenticeship

Are you ready to kick-start your career in IT while working in a dynamic educational environment? At St. Columba's College, there not just about education; there about fostering innovation and excellence. The college is renowned for its rich history and commitment to holistic development, providing a supportive atmosphere for both staff and students.

In this role, you’ll work towards your Level 3 Microsoft IT Support Apprenticeship, delivered by Baltic Apprenticeships’ expert training team.

A Typical Day in the Job:

·       Deliver technical support and guidance to staff and students.

·       Collaborate with the Senior IT Services Technician to escalate IT issues promptly.

·       Efficiently log tasks on the IT Helpdesk to ensure swift resolution.

·       Diagnose and resolve first-line IT issues.

·       Install and support classroom technology, including docks and casting devices.

·       Set up new devices like Surface Pros, PCs, laptops, and iPads, while installing necessary software.

·       Manage user accounts and permissions on network resources.

·       Maintain printers and manage consumables, logging issues and placing orders as needed.

Full training and support will be provided by your workplace mentor and the Baltic team.

Salary, Hours & Benefits:

·      £16,926.00 per annum

·      Monday to Friday, 9 am to 5 pm (1-hour unpaid lunch)

·      Occasionally, flexibility in working hours will be required for dedicated IT support for school event.

·      25 days’ annual leave + bank holidays and 3 discretionary, non-contractual days between Christmas and New Year when the College shuts down

·      Free car parking on site

·      Eye care vouchers

·      Contributory pension scheme into which the College contributes 6% of salary

·      Free lunches, tea/coffee during term time

·      Use of the College Fitness Suite outside of school hours

·      Cycle to Work and Tech Schemes

Desired Qualities, Skills, and Knowledge:

·       Passion for IT

·       Hardworking and eager to learn with a flexible approach

·       Strong communication skills

·       Ability to perform physical tasks, including lifting and moving equipment

·       Self-motivated with teamwork capabilities

·       GCSE Grade 4 in Maths and Grade 5 in English is required 

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship

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