IT Apprenticeship

A fantastic opportunity is now available in the Northwest for someone who looking to pursue a long-lasting career within the IT industry!

As an ICT Support Technician Apprentice at Corp Networking, you will assist in the day-to-day management of IT systems, provide support for technical issues, and work closely with the IT team to troubleshoot, maintain, and upgrade systems. This position will give you exposure to key IT functions, processes, and security standards, helping you develop the technical knowledge required to complete your apprenticeship.

In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. You will also work towards two specialist modules which are Confident Communication – Customer Service Fundamentals and a Microsoft 365 Fundamentals module.

A Typical Day in the Job:

• Security Processes
• Interpreting Technical Documentation
• Service Level Agreements (SLAs) & Escalations
• Documentation & Task Tracking
• Technical Support (Internal & External)
• Troubleshooting Tools
• Hardware Installation, Configuration & Upgrades
• Software Installation & Configuration
• Software Updates & Patching
• Network Devices
• Cloud Technologies
• Basic Scripting

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• £15,000 – £17,000 per annum
• Monday to Friday 08:30am – 17:30pm

Desired Qualities, Skills and Knowledge:

• Grade 4 in Maths and 5 in English is essential for this role
• A passion for technology and problem-solving.
• Strong communication skills and the ability to work well with others.
• Basic understanding of IT infrastructure, networking, and cloud services.
• Willingness to learn and take on new challenges.
• Also somebody not afraid of working at heights as they will occasionally be working up ladders, on scissor lifts and cherry pickers. Full training will be given.
• Full UK driving license is desired

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

INDIT