IT Apprenticeship

At Bells, they believe their greatest asset is their people. With over 75 years of producing high-quality products, their success has been driven by a team of dedicated individuals, each contributing their skills to their collective excellence. They are actively recruiting local talent to join their dynamic team as part of their commitment to growth and innovation. They proudly offer a range of benefits to support their employees, including a Cycle to Work Scheme, accessible bus services, a corporate gym membership, free onsite parking and shopping discounts. Many of their current management team members began their careers as apprentices, and they are excited to continue that legacy.

Role Overview:

They are seeking a motivated and passionate IT Apprentice to join their team and support the IT department in various tasks. The role will involve exposure to various aspects of IT support, security processes, and network management, offering a hands-on learning experience in a fast-paced environment. This apprenticeship will provide you with the opportunity to develop both technical and professional skills through on-the-job training, along with classroom-based learning.

In this role, you’ll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Support for all aspects of IT, from account management, PC Rollouts, software installations and system monitoring
• Working with Network management software/documentation, IP Address Management systems, Audits and Compliance
• Provide internal IT support via email, phone, face-to-face interactions, and the ticketing system
• Assist with PC hardware tasks including custom builds, component configuration, switch setup, and driver updates
• Work with Microsoft 365 cloud technologies as well as a number of other key Line of Business applications
• Opportunities for scripting, SQL reports, web development and automation

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits: 

• Salary: £16,000.00 – £20,000.00 per annum
• Monday – Friday, 9:00 AM – 5:00 PM (30-minute lunch break)
• 33 Days annual leave including bank holidays
• Company Sick Pay
• Cycle to Work Scheme
• Busses available to help with travel
• Corporate Gym membership
• Employee forums
• Free onsite parking
• Discounted cakes
• Death in Service Scheme
• Employee Assistance Program
• Shopping Discounts

Desired Qualities, Skills and Knowledge:

• Passionate about technology and keen to learn more
• Proactive and self-motivated with a willingness to take initiative
• Strong communication skills, with the ability to collaborate with team members and internal customers
• An eagerness to work with both hardware and software and to support IT systems across the organisation
• Grade 4/C in Math's and 5/C in English

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support apprentice.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

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