IT Apprenticeship

Ready to dive into the world of tech and make a real impact? ClearCare Solutions is on the lookout for a driven and tech-savvy IT Support Apprentice to join our growing team! This is your chance to gain hands-on experience, develop cutting-edge skills, and be part of a company that’s revolutionising digital solutions for the care industry.

At ClearCare, we don’t just fix IT problems—we innovate, support, and empower. If you're passionate about technology, eager to learn, and ready to take your first step into the IT world, we want to hear from you! 🚀

A Typical Day in the Job:

• Password resets for clients
• Working on a ticketing system to resolve IT issues
• Providing technology support via email, over the phone and video calls
• Investigate, diagnose and resolve IT issues
• Involved with installing, configuring and upgrading hardware internally
• Opportunity to maintain/upgrade the internal network system
• Install and upgrade software virtually for clients
• Maintain client's databases and manage access

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• £16,000 per annum
• 20 Days Annual Leave + Bank Holidays
• Overtime/flexible working
• Pension scheme
• Equipment provided
• Christmas outings and social events
• Excellent on-the-job and progression opportunities
• Car scheme

Desired Qualities, Skills and Knowledge

• Grade C/4 in GCSE Maths and grace 5/C in English
• Open and positive attitude towards work, learning, and recreation
• Confidence in communication within a team environment
• Willingness to learn and develop new skills
• Any previous experience with IT from college or spare time

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.

To apply, please submit your CV. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.



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