IT Apprentice

Are you ready to secure your career in IT? Look no further… Baltic Apprenticeships are thrilled to be partnering with Secure for IT to hire an IT Apprentice.

As an IT Administrator Apprentice, you will be responsible for assisting in managing IT networks, resolving hardware and software issues, and maintaining and expanding documentation. The successful candidate will work closely with the Senior IT Infrastructure Administrator on the daily management of our systems, address technical issues reported by employees, and contribute to the documentation processes. 

Their mission is to provide outstanding IT support services in Telford and across the UK, tailored to your specific needs—from corporate data loss prevention to resolving technological issues.

This apprenticeship will give you the experience and skills to progress your career within IT, with a structured apprenticeship training plan and the opportunity to learn from industry professionals, there is no better place to kick-start your career!

In this role, you’ll work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Assist in managing IT networks, resolving hardware and software issues, and maintaining and expanding documentation
• Work closely with the Senior IT Infrastructure Administrator on the daily management of our systems, address technical issues reported by employees, and contribute to the documentation processes.
• Resolving IT queries such as Windows Server systems, VOIP phone systems, CCTV, system door access, and endpoint computers
• Fixing issues such as Windows operating system, utility software on computers (including client VPN, Microsoft Office, drivers, etc.), basic network troubleshooting, hardware failures, and the expansion of existing Ethernet and CCTV networks

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• Salary – £15,600
• Monday – Friday –  8:30am to 5:00pm
• 28 Days Annual Leave; including bank holidays
• Company Pension
• Sick Pay

Desired Qualities, Skills and Knowledge:

• A driving liscence is required for this role
• Understanding of basic computer network operations
• Basic proficiency with Microsoft Office
• Familiarity with Microsoft Windows 10/11
• Customer Service Skills
• Passionate about IT

Your Training with Baltic Apprenticeships

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. 

You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.

You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.  

To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.

Eligibility Criteria

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.  

INDIT